Customer Service Representative
Full Time • Omaha
Who are we looking for?
Are you a people person with an aptitude for organization and strong written communication? Begin or elevate your career as a key player in customer relations at SpeedPro. As the first point of contact for our retail clients, you'll be essential in upholding our reputation for exceptional service and premium products. No prior experience in digital printing? No problem.
Are you a people person with an aptitude for organization and strong written communication? Begin or elevate your career as a key player in customer relations at SpeedPro. As the first point of contact for our retail clients, you'll be essential in upholding our reputation for exceptional service and premium products. No prior experience in digital printing? No problem.
About Us
At SpeedPro, we're not just a sign and digital printing company. We're a team of problem solvers, designers, and thinkers who bring ideas to life. Our client-focused approach ensures premium quality in every detail.
As a Customer Service Representative, you'll be vital in:
- Fielding customer inquiries and providing exceptional client service.
- Navigating tech platforms to keep track of customer interactions.
- Taking an active role in team collaborations.
- Ensuring estimates are accurate and timely.
Benefits:
- Competitive hourly rate, with opportunity for performance-based raises.
- Benefits package includes dental, vision, and life insurance via Aflac supplemental insurance.
- 401(k) plan with up to 3% company match.
- Paid time off (13 days) and holidays (7 major holidays).
Schedule:
- 8-hour shift
- Monday to Friday
We value:
- Sales experience.
- Strong technology skills.
- A high level of organization.
- Excellent communication capabilities.
- Print industry experience.
Are you prepared for a rewarding career in customer relations? Apply today to become a part of the SpeedPro team and make your mark on the industry.
Compensation: $21.50 - $25.00 per hour
Working at SpeedPro and in the large-format printing industry, gives you a chance to be creative. You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day. As a national brand, specializing in a variety of printed products, SpeedPro takes great pride in partnering with our long-term, satisfied clients. Our goal is to be considered an extension of each client’s marketing team, and we collaborate with partners to determine the right solution for you and your business’s end customer.
At SpeedPro, we value the relationship between our clients and their customers and deliver quality work on time, every time. With a nationwide network of more than 130 studios, the same standard for excellence in printing, timeliness, and customer service is guaranteed. This is why we have an exceptional net promoter score with our clients of 96.
Working at an independently owned and operated SpeedPro studio sets you up for a bright future. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.
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Career Advancement Opportunities
Competitive Compensation
Flexible Scheduling
Fun Culture
Creative Projects and Clients