183-5 Graphic designer Customer Service - Richmond, VA Richmond, VA

183-5 Graphic designer Customer Service - Richmond, VA

Full Time • Richmond, VA
Benefits:
  • Paid time off
  • Training & development

The role is the linchpin between the studio and our corporate clients - we are looking for someone who can help strengthen current relationships and help build new ones, make decisions, and achieve results. 
 
Core Functions: 
  • Translate customer requirements into design and specification for production & install
  • Use Adobe Illustrator for creating design templates for vehicle wraps, trade show displays, banners, wall graphics etc.
  • Use CRM (customer relationship management) system to track calls , create estimates, work orders, billing 
  • Coordinate between customers, production and vendors.
  • Responsible for the quality of all products.
Other Required Skills: 
  • Strong communication and listening skills. 
  • Motivated with a great attitude; a desire to help others via an engaging personality 
  • Update social media, newsletter to keep customer informed.
  • Use of computers, spreadsheets and Artificial Intelligence software.
Ideal candidates will also possess: 
  • 3+ years of prior Customer Service experience 
  • 3+ year of Graphic Design using Adobe Illustrator
  • Associate’s or Bachelor’s Degree 
 Compensation and Benefits: 
  • Competitive Annual Salary
  • Additional training/development opportunities 
  • Paid time off
  • Computer is provided at the studio
 
Compensation: $18.00 per hour




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WHAT'S IN IT FOR YOU?

Career Advancement Opportunities
Competitive Compensation
Flexible Scheduling
Fun Culture
Creative Projects and Clients