Inbound Inside Sales Representative
Full Time • Blountville
Responsive recruiter
Benefits:
- 401(k) matching
- Opportunity for advancement
- Paid time off
SpeedPro Commercial Graphics
Compensation: Base + Uncapped Commission (OTE: $55,000–$70,000)
Benefits: IRA retirement account with company match, training & development
Environment: Dynamic, fast-paced custom manufacturing
Compensation: Base + Uncapped Commission (OTE: $55,000–$70,000)
Benefits: IRA retirement account with company match, training & development
Environment: Dynamic, fast-paced custom manufacturing
Compensation and Benefits
- Competitive base pay based on skill/experience match
- Uncapped commission (your performance drives your earnings)
- IRA retirement account with company match
- Additional training/development opportunities
- Dynamic, fast-paced, team based work environment
About SpeedPro Commercial Graphics
At SpeedPro Commercial Graphics, we create visual experiences that change the world. How? We help businesses bring ideas to life by creating graphics that makes life more fun and marketing more impactful. We give our clients the power to truly visually engage. We’re the ones behind that fleet of trucks you see everywhere, and we’re also the ones that design, produce, and install the wall and floor murals you see at businesses, universities, and sports arenas across our area. We specialize in large-format printing, signage and graphics that give our customers the wow-factor their business needed.
At SpeedPro Commercial Graphics, we act with energy, passion, and professionalism. We’re backed by a culture of teamwork, creativity, $value, speed and detail. We’re looking for exceptional talent to join our fast growing team.
We are B2B only, partnering with well-known organizations and the most recognizable brands throughout our region. You’ll interact with professional high-level decision-makers and help deliver high-visibility work that people actually see in the real world.
Core Values (How We Work)
We expect every team member to embody and promote our core values:
- Teamwork – we grow and win as a team.
- Creativity – we solve problems with ideas, not excuses
- $Value – we consistently search for and deliver value to clients and our business
- Timeliness (Speed) – we move with urgency and keep promises
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Attention to Detail – we get it right the first time
This role is a direct extension of those values: fast response, clean organization, accurate quoting, proactive follow-up, and high-quality handoffs.
The Role
This Inside Sales Representative is a key growth role that absorbs our previous Sales Administrator responsibilities and elevates them into a true selling seat. You will own inbound opportunities and proactively drive revenue by moving leads through discovery, quoting, follow-up, and close.
This role is not just “taking orders.” While our products have a strong reputation and sell well to ideal clients, you must be able to lead conversations, recommend solutions, estimate accurately, and close; looking for ways for SpeedPro to grow the relationship and become a more valuable partner.
You will also play a critical role in margin and operational efficiency by ensuring each job is sold correctly and handed off to Operations with a complete Scope packet.
Primary Responsibilities
1) Connect and coordinate marketing + sales activities so no opportunity is left behind
- Respond quickly and professionally to inbound calls, emails, and web leads
- Coordinate lead flow and basic marketing vendor activity (minimal content creation)
- Ensure every lead is captured, tracked, and acted on
2) Use software/data to point the team to new opportunities and leads
- Maintain impeccable organization and detail through our CRM and quoting tools
- Build and manage a clean pipeline: quotes sent, follow-ups due, aging opportunities
- Proactively identify and pursue: warm leads, reactivations, and expansion opportunities
3) Move opportunities through the pipeline at max speed and close business
- Run discovery: clarify scope, timeline, site conditions, files/art, install needs
- Create accurate estimates/quotes using our software systems using a BOM methodology. You'll need math skills and ability to learn our materials, applications and manufacturing processes.
- For complex new construction projects, provide 'take-off' estimates within scope from provided plans
- Present quotes confidently (options, value framing, clear next steps)
- Follow up persistently, understand 'no' is a learning point in the conversation, not the end.
4) Price with discipline and protect margin
- Follow established pricing guardrails (minimums, complexity considerations, etc.)
- Understand cost-plus pricing and value-based pricing models and when to apply both.
5) Create “Definition of Ready” handoffs so Ops can execute flawlessly
Before Operations owns the job, you will compile and confirm:
Before Operations owns the job, you will compile and confirm:
- Final specs (sizes, materials, finishing)
- Art/proof status + customer approvals
- Install/delivery requirements + site notes/photos (when needed)
- Timeline constraints + special instructions
- Any vendor coordination details
How You’ll Be Measured (Performance Scorecard)
We’re looking for an “A-player” who wants clear expectations and objective results. Success in this role is measured by:
- Speed to Lead: fast response time to inbound calls/emails/leads
- Quote Output + Quality: quotes delivered quickly with clear scope and minimal revisions
- Close Rate: consistent conversion from quote → won work
- Pipeline Hygiene: CRM is current; every opportunity has a next step; aging quotes are actively worked
- Gross Profit Discipline ($Value): pricing follows guardrails and protects margin (no “panic discounting”)
- Definition of Ready Quality: Operations receives complete, ready-to-produce handoffs (few/no missing details)
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Customer Experience: professional communication, strong follow-through, and trust-building with B2B decision-makers
Ideal Candidates Will Also Possess
- Embodiment and promotion of our Core Values: teamwork, creativity, $value driving, timeliness, attention to detail
- Strong selling instincts: you can guide a conversation and confidently ask for the close
- Exceptional organization skills; you insist on clean systems and clear information flow
- Energy and urgency—you enjoy a high operational pace
- Proactive mindset: you lean forward to find the next best action without being told
- Ability to thrive in a fast-paced custom manufacturing environment with changing priorities
- Ability to learn and adapt quickly to modern web-based software
- Clear, decisive oral and written communication
- Palpable professionalism and customer service
Other Skills/Backgrounds of Interest (Not Required)
- Printing/signage/wide-format experience (helpful, not required)
- Adobe Creative Suite familiarity (this is not a graphic design position)
- Experience building workflows across cloud-based tools (CRM, file sharing, Slack, etc.)
Working at SpeedPro
Working at SpeedPro and in the large-format printing industry gives you a chance to be creative and solve real problems every day. We value the relationship between our clients and their customers and deliver quality work on time, every time. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities daily. If you are looking for a monotonous desk job, this is not the right job for you.
Compensation: $55,000.00 - $70,000.00 per year
Working at SpeedPro Commercial Graphics and in the large-format printing industry, gives you a chance to be creative. You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day. Specializing in a variety of printed products, SpeedPro takes great pride in partnering with our long-term, satisfied clients. Our goal is to be considered an extension of each client’s marketing team, and we collaborate with partners to determine the right solution for you and your business’s end customer.
At SpeedPro Commercial Graphics, we value the relationship between our clients and their customers and deliver quality work on time, every time. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.
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Career Advancement Opportunities
Competitive Compensation
Flexible Scheduling
Fun Culture
Creative Projects and Clients