Client Service Representative
Full Time • Newton
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Paid time off
At SpeedPro Imaging, we create visual experiences that change the world. How? We help businesses bring ideas to life by creating content that makes life more fun and marketing more impactful. We give our clients the power to truly engage their customers.
The Customer Service Representative is connection between our clients vision and SpeedPro. You will use your skills to understand client creative vision, translating that design requirements and preparing estimates . You must be detail oriented, a strong communicator, and process driven.
Responsibilities:
The Customer Service Representative is connection between our clients vision and SpeedPro. You will use your skills to understand client creative vision, translating that design requirements and preparing estimates . You must be detail oriented, a strong communicator, and process driven.
Responsibilities:
- Manage the customer interaction from initial contact through final project output
- Review client needs and designs/artwork
- Prepare estimates and coordinate with production teams to ensure on-time and on-quality orders
- Engage customers and actively move them through the sales process and into production.
- Support the design process, as needed to ensure high-quality input for production.
Other Desired Skills:
- Sales curious’ (constantly asking questions to learn about the customer with a desire to build relationships and fully understand their business needs)
- Graphic Design experience - note that this is not a graphic design role
- Strong communication and listening skills
- Highly motivated with a great attitude; a desire to help others via an engaging personality
- Professionalism, confidence, and willingness to roll-up sleeves and drive results
Compensation and Benefits:
- Paid Time Off
- Bonus potential
- Additional training/development opportunities
Compensation: $20.00 - $25.00 per hour
Working at SpeedPro and in the large-format printing industry, gives you a chance to be creative. You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day. As a national brand, specializing in a variety of printed products, SpeedPro takes great pride in partnering with our long-term, satisfied clients. Our goal is to be considered an extension of each client’s marketing team, and we collaborate with partners to determine the right solution for you and your business’s end customer.
At SpeedPro, we value the relationship between our clients and their customers and deliver quality work on time, every time. With a nationwide network of more than 130 studios, the same standard for excellence in printing, timeliness, and customer service is guaranteed. This is why we have an exceptional net promoter score with our clients of 96.
Working at an independently owned and operated SpeedPro studio sets you up for a bright future. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.
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Career Advancement Opportunities
Competitive Compensation
Flexible Scheduling
Fun Culture
Creative Projects and Clients