At SpeedPro Imaging, we create visual experiences that change the world. How? We help businesses bring ideas to life by creating content that makes life more fun and marketing more impactful. We give our clients the power to truly engage their customers. We’re the ones behind that fleet of trucks you see everywhere, and we’re also the ones that design, produce and install the wall and floor murals you see at businesses, universities and sports arenas across the U.S. We specialize in large-format graphics that give our customers the wow-factor their business needed

The Customer Service Manager is the linchpin between the studio and our clients. We are looking for an energetic individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative and solution-oriented approach. You will use your skills to generate leads, prepare estimates, and win business, all the while providing exemplary customer service. You must be detail oriented, a strong communicator, and process driven.

About you:

Highly motivated with an outgoing personality, both in person and on telephone
Proactive and self-motivated to work independently and in a team environment
Ability to maintain high level of engagement with customer base
Strong communications with clients and internally with team members
Detail oriented with exceptional organizational skills and time management
Exceptional verbal and interpersonal communication skills
Extra Credit: knowledge of design and printing
Associate’s or Bachelor’s Degree

Core Functions:

Partner with management to acquire leads and progress them via qualification
Manage the sales process from marketing to estimating and closing deals
Attend client meetings as appropriate

Other Required Skills:

Sales curious’ (constantly asking questions to learn about the customer with a desire to build relationships and fully understand their business needs)
Strong communication and listening skills
The ability to adapt sales style to a particular customer
Highly motivated with a great attitude; a desire to help others via an engaging personality
Professionalism, confidence, and willingness to roll-up sleeves and drive results

Compensation and Benefits:

Paid Time Off
Quarterly bonus potential
Additional training/development opportunities

Ideal candidates will also possess:

3+ years of relevant experience
Associate’s or Bachelor’s Degree

Compensation: $55,000.00 per year

Working at SpeedPro and in the large-format printing industry, gives you a chance to be creative. You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day. As a national brand, specializing in a variety of printed products, SpeedPro takes great pride in partnering with our long-term, satisfied clients. Our goal is to be considered an extension of each client’s marketing team, and we collaborate with partners to determine the right solution for you and your business’s end customer.

At SpeedPro, we value the relationship between our clients and their customers and deliver quality work on time, every time. With a nationwide network of more than 130 studios, the same standard for excellence in printing, timeliness, and customer service is guaranteed. This is why we have an exceptional net promoter score with our clients of 96.

Working at an independently owned and operated SpeedPro studio sets you up for a bright future. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.

(if you already have a resume on Indeed)