The Customer Service Representative is the linchpin between the studio and our clients. We are looking for an energetic individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales. You will use your skills to understand client needs, prepare estimates, and win business, all the while providing exemplary customer service. You must be detail oriented, a strong communicator, and process driven.
Responsibilities:
- Manage the sales process from marketing to estimating and closing deals
- Be the initial contact with current as well as potential customers
- Review client needs and designs/artwork
- Prepare estimates and coordinate with production teams to ensure on-time and on-quality orders
- Engage customers and actively move them through the sales process and into production.
- Support the design process, as needed to ensure high-quality input for production.
Other Desired Skills:
- Sales curious’ (constantly asking questions to learn about the customer with a desire to build relationships and fully understand their business needs)
- Strong communication and listening skills
- The ability to adapt sales style to a particular customer
- Highly motivated with a great attitude; a desire to help others via an engaging personality
- Professionalism, confidence, and willingness to roll-up sleeves and drive results
- Graphic Design experience
- Paid Time Off
- Bonus potential
- Additional training/development opportunities
Working at SpeedPro and in the large-format printing industry, gives you a chance to be creative. You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day. As a national brand, specializing in a variety of printed products, SpeedPro takes great pride in partnering with our long-term, satisfied clients. Our goal is to be considered an extension of each client’s marketing team, and we collaborate with partners to determine the right solution for you and your business’s end customer.
At SpeedPro, we value the relationship between our clients and their customers and deliver quality work on time, every time. With a nationwide network of more than 130 studios, the same standard for excellence in printing, timeliness, and customer service is guaranteed. This is why we have an exceptional net promoter score with our clients of 96.
Working at an independently owned and operated SpeedPro studio sets you up for a bright future. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.
(if you already have a resume on Indeed)