Benefits:

401(k)
401(k) matching
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development

At SpeedPro Dallas, we create visual experiences that change the world. How? We help businesses bring ideas to life by creating content that makes life more fun and marketing more impactful. We give our clients the power to truly engage their customers. We’re the ones behind that fleet of trucks you see everywhere, and we’re also the ones that design, produce and install the wall and floor murals you see at businesses, universities and sports arenas across the U.S. We specialize in large-format graphics that give our customers the wow-factor their business needed.

At SpeedPro Dallas, we act with energy, passion, and professionalism. We’re backed by a culture of innovations and entrepreneurship, and we’re looking for exceptional talent to join us.

Position reports directly to studio owner and serves as the primary contact for potential customers to communicate products and services options, manage existing client requests, as well as, ensure projects are produced within clients timelines and budget while maintaining high level of customer service and experience.

Core Responsibilities:

Maintain a professional appearance and demeanor that reflects Speedpro Dallas and the client’s commitment to quality, continuous improvement and respect for individuals
Coordinate and attend customer facing design and production meetings to provide printing best practice that supports time and cost saving efficiencies
Receive and process all product and service inquiries and orders via phone, email, or walk-ins
Accurately and timely entry into the Production Management System that consists of adding new customers and vendors, creating estimates, new work orders, job scheduling, job updates, issue resolution tracking, invoicing, job closing
Track and enter costs associated with each job estimate to facilitate accurate department billing
Communicate effectively with the Owner, Director of Operations and Production staff by informing and providing updates regularly to guarantee that overall production and customer objectives are met
Make prospective client calls
Data entry - utilize proprietary CRM (customer relationship management) system to track calls and meetings with prospective and existing customers
Receive all questions and concerns and provide updates and solutions to customers
Review artwork, send and obtain proof approvals
Complete and maintain all required paperwork, records, and documents including marketing and tracking logs
Cross train and assist with proof creation, print production and fullfillment to support increased project level demand when required.
Follow all required safety procedures.

Qualifications:

Sales curious’ (constantly asking questions to learn about the customer with a desire to build relationships and fully understand their business needs)
Minimum of 2 years of print experience
Highly motivated with a great attitude; a desire to help others via an engaging personality
Professionalism, confidence, and willingness to roll-up sleeves and drive results
The ability to adapt to style of a particular customer
Excellent verbal, written communication, telephone and interpersonal/listenting skills
Intermediate knowledge of: Workflow industry standards, prepress/preflight and digital printing
Shipping and mailing operations and technology
Proficient with the following software:
• Adobe Acrobat, InDesign, Illustrator, Photoshop
• Microsoft Word, Excel, Outlook, PowerPoint, and Publisher
Sales experience a plus

Physical Demands:

Fast-paced environment, subject to numerous schedule and priority changes
Lifting of objects up to 50 lbs
Noise level moderate to loud

Compensation: $18.00 - $24.50 per hour

Working at SpeedPro and in the large-format printing industry, gives you a chance to be creative. You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day. As a national brand, specializing in a variety of printed products, SpeedPro takes great pride in partnering with our long-term, satisfied clients. Our goal is to be considered an extension of each client’s marketing team, and we collaborate with partners to determine the right solution for you and your business’s end customer.

At SpeedPro, we value the relationship between our clients and their customers and deliver quality work on time, every time. With a nationwide network of more than 130 studios, the same standard for excellence in printing, timeliness, and customer service is guaranteed. This is why we have an exceptional net promoter score with our clients of 96.

Working at an independently owned and operated SpeedPro studio sets you up for a bright future. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.

(if you already have a resume on Indeed)